Cookie Policy (UK)
This Cookie Policy was last updated on 28th June 2025 and applies to citizens and legal permanent residents of the United Kingdom.
You have full control over your cookie preferences and can adjust them at any time. Simply manage your choices below to customize how your data is used.
1. Introduction
Our website, https://primo-coffee.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
STRICTLY NECESSARY - for our website to function correctly
Our website uses essential cookies to ensure proper functionality and improve your browsing experience. These cookies allow key features to work correctly, such as remembering your preferences, keeping items in your shopping cart until checkout, and preventing the need to re-enter information on repeat visits.
Since these cookies are necessary for the website to function, they are placed automatically and do not require user consent. While you cannot disable these essential cookies, you can manage preferences for other types of cookies through our cookie banner and above.
PERFORMANCE - Analytics (We use Google Analytics)
Performance cookies help us understand how visitors interact with the website by collecting anonymous information—such as page visits, time spent on site, and error messages. These insights are used to improve site performance and user experience. These cookies do not directly identify individual visitors.
TARGETING - Marketing/Tracking cookies (Google Ads)
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
FUNCTIONALITY
Functionality cookies are used to enhance your experience on the website by remembering preferences such as language or time zone, enabling personalized content, and supporting security features like fraud prevention and protection from bots.
5.5 Social media
On our website, we have included content from Facebook to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook. This content is embedded with code derived from Facebook and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook is located in the United States.
6. Consent
When you visit our website for the first time, you will see a pop-up banner with an explanation about cookies. You can choose to accept all, decline all, or customize your preferences based on the categories of cookies and plug-ins available. As soon as you make your selection and click on "Save preferences," you consent to our use of cookies in accordance with your chosen settings, as described in this Cookie Policy. You can also disable cookies via your browser, but please note that some features of our website may not function properly without certain cookies. You can change your preferences at any time.
6.1 Consent Framework
We’ve implemented Google Consent Mode v2 using CookieScript to help manage user consent in a privacy-respecting way. This means features like Google Analytics and advertising tools (Google Ads) adjust their behavior based on your cookie preferences—supporting GDPR compliance without compromising your experience.
7. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that some features of our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after you provide consent when you revisit our website.
8. Your rights with respect to personal data
You have the following rights with respect to your personal data:
You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy.
If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
9. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by visiting our Contact Us page or using the following contact details:
Primo Coffee and Tea Ltd, 10 St Marys Fields, Colchester, Essex CO3 3AE, United Kingdom.
Website: https://primo-coffee.co.uk
Email: contact@primo-coffee.co.uk
Phone number: 07552648448